Terms & Conditions
Welcome to Viewner.com. These Terms & Conditions (“Terms”) govern your use of our website and your purchase of products from Viewner.
By accessing Viewner.com, creating an account, or placing an order, you agree to these Terms. Please read them carefully before using our website.
1. Website Use
Viewner.com is provided for personal and lawful use. You may not misuse the website, interfere with its operation, attempt unauthorized access, or use any part of the website in violation of applicable laws or the rights of others.
We reserve the right to restrict or terminate access to the website if these Terms are violated.
2. Product Information
We make every reasonable effort to provide accurate product descriptions, images, colors, specifications, pricing, and availability.
However, slight differences may occur due to screen settings, photography, manufacturing variations, or other factors.
We reserve the right to correct errors or update product information, pricing, and availability at any time.
3. Orders & Payment
By placing an order on Viewner.com, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.
All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse an order in cases including, but not limited to:
Incorrect pricing or product information
Payment authorization issues
Suspected fraud or unauthorized transactions
Product unavailability
Prescription information that cannot be safely or accurately processed
If an order is canceled after payment has been received, the applicable amount will be refunded to the original payment method.
4. Prescription Eyewear
When ordering prescription eyewear, you are responsible for providing complete and accurate prescription information.
Viewner produces prescription lenses based on the information submitted by the customer or provided through a valid prescription.
If prescription information is incomplete, unclear, inconsistent, or requires confirmation, we may contact you before processing the order.
Production or delivery may be delayed until the required information is confirmed.
Customers should ensure that their prescription is current and appropriate for their vision needs. If you are unsure about your prescription, please consult a qualified eye care professional.
5. Shipping, Returns & Exchanges
Shipping times, delivery estimates, returns, exchanges, and other related conditions are governed by the policies published on Viewner.com.
Please review our Shipping & Delivery Policy and Return & Exchange Policy before placing an order.
Where there is any conflict between these Terms and a specific shipping or return policy, the more specific policy will apply to that issue.
6. Intellectual Property
All content on Viewner.com, including our name, trademarks, logos, product images, graphics, text, icons, website design, digital content, and software, is owned by or licensed to Viewner and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, license, or commercially use our content without prior written permission.
Nothing on Viewner.com grants ownership or other proprietary rights in Viewner trademarks, logos, designs, or other intellectual property.
7. Reviews & User Content
Customers may be able to submit reviews, comments, photographs, videos, or other content.
You are responsible for any content you submit and must have the necessary rights and permissions to share it.
Submitted content must not violate applicable laws, intellectual property rights, privacy rights, or the rights of others.
We reserve the right to remove, reject, or restrict content that violates these Terms, our policies, or applicable law.
8. Third-Party Links
Our website may include links to third-party websites or services.
These websites operate independently from Viewner. We are not responsible for their content, availability, security, privacy practices, or services.
Your use of third-party websites is subject to their own terms and policies.
9. Your Account
If you create an account on Viewner.com, you are responsible for maintaining the confidentiality of your login information and password.
You are responsible for activity conducted through your account and should contact us promptly if you believe your account has been accessed without authorization.
Please ensure that your account and order information remains accurate and up to date.
10. Age Requirements
You must be at least 18 years old to make purchases independently through Viewner.com.
If you are under 18, you may use our website or make purchases only with the involvement and permission of a parent or legal guardian, subject to applicable law.
11. Website Availability & Disclaimer
We make reasonable efforts to keep Viewner.com accurate, secure, and available.
However, we do not guarantee that the website will always operate without interruptions, errors, technical problems, or harmful components.
To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.
Nothing in these Terms limits any consumer rights or warranties that cannot legally be excluded.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Viewner will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, our website or services.
Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, services, business practices, or legal requirements.
Any revised Terms will be posted on Viewner.com with an updated effective date.
Your continued use of the website after changes become effective constitutes acceptance of the revised Terms, where permitted by applicable law.
14. Contact Us
If you have questions about these Terms & Conditions, please contact Viewner Customer Service:
Email: service@viewner.com